In this digital era, with the world working 24/7, it has become crucial for employees to access their servers and computers even when not present in the office physically. And that’s where remote desktop services can prove beneficial. Software spending data reveals an increase in the significance of remote desktops.
At the same time, Statista reports 50% of company staff used remote desktops in 2022, with 13% of companies planning to implement the tool in their work environment.
Remote desktop service is a comfortable and efficient way for professionals to connect to their computer interfaces remotely for software installation and configuration, troubleshooting, and other tasks.
Besides providing easy accessibility to a network, device, or computer from a remote distance, it also supports home networks. Below, we will look into the top 5 benefits of remote desktop service:
1. Successful Troubleshooting
Remote desktop access offers help desk technicians the potential to troubleshoot from any location worldwide or across varied desktops. Professionals can set up calls with users and instantly identify issues with access to the user’s device.
This saves troubleshooting time and reduces travel costs ensuring continued production without delay. Besides supporting an organization’s productivity and workflow, remote desktop access helps maintain SLAs or service level agreements and ongoing partnerships.
Remote desktop access resolves issues quickly because the IT technician takes control of desktops without spending much time gathering the required details of the issue from the client. So, they dive right into the problem and understand the problem source firsthand.
Further, it helps employees understand the IT work procedure, allowing them to examine things in real-time. IT admins can use remote desktop connections to ensure that devices have the correct software versions installed and are policy-compliant while also helping with setting changes and permission editing.
2. Better Network Security with Access and Authorization Control
Most remote desktop access applications feature enhanced security tools, like antivirus protection, 24/7 monitoring support, and firewalls that protect business information by providing a security blanket on the company’s network. Furthermore, remote desktop service providers have professional server maintenance teams with the latest security measures.
Also, remote access helps to set up different authorization levels for different team members allowing them to access only those network areas they are authorized for. This enables companies to make sensitive areas available only to the most important or senior members.
Even administrators have complete control over who can go where and the histories of what different team members do on a shared company network. Thus, they can track all the users who have accessed or viewed files during an audit trail.
3. Huge Cost Savings and Better Productivity
Remote sessions with IT providers are one of the most cost-efficient ways for companies to offer technical assistance. Desktop support professionals handle and solve issues within minutes, so individual clients or corporations do not need to worry about exorbitant hourly services.
Also, there are no surprise charges for companies to handle everything priced at a flexible rate. With no outrageous payments for repairs or diagnostics, it becomes easier for companies to control their budget spending.
Further, superior quality, end-to-end remote desktop services dramatically impact a company’s network, improving its employees’ work habits and efficiency. Without waiting for a technician to offer support in person, the service allows clients to keep their operations in perfect condition most efficiently. And when a business is in tip-top condition with employees working efficiently, its productivity improves automatically.
Another way remote desktop access can improve employee efficiency is by helping the team leaders log all employee activity, including how long employees are at their desks and what they do on the connection. Employers can improve work efficiency and overall business productivity by ensuring employees work for adequate hours and do not behave inappropriately.
4. Easy Device Access and Better Collaboration
With remote desktop access, it becomes easy to solve all kinds of technical issues, especially in remote locations that are not accessible easily. The feature is especially useful for employees and IT admins who must fix devices while always on the go.
Remote access also ensures employee safety when handling device-related problems in unprecedented situations, such as COVID-19 when traveling for work, which can increase the chances of virus contraction.
The ease and flexibility offered by remote desktop access ensure business continuity when certain complications can make it difficult for employees to work in the office setting. This further offers businesses greater flexibility with team structuring or keeping the entire team connected and plugged in while traveling to conferences or hiring professionals from other parts of the world.
Since sharing and dispensing information on a remote network is very easy, team collaboration has become more seamless and simpler. With the absence of office-to-office distribution and paperwork, tasks continue with all resources shared on the network.
Features like chat functions, video conferencing, file sharing, and shared word processing make remote collaborations more straightforward and secure. While all these functionalities can also improve work in an office setting, ensuring these potentials when working remotely can make work-from-home delays more productive.
5. Centralized Backups and Storage
Critical data storage on standalone servers does not guarantee regular backups of everything a company cannot afford to lose, which increases the risk of data loss to mishaps like computer crashes. However, converting to a remote desktop environment offers companies the advantage of backing up their valuable data passively regularly.
Companies can also automate this process to create backups on a weekly or daily schedule. With a centralized storage network, companies no longer need to worry about their single computer crashing and losing stored data.
The Bottom Line
So, with the right technology, like remote desktop access, you can maximize business efficiency, save thousands of dollars, and ensure your employees enjoy workplace flexibility. From customer support and finance to IT and accounting, remote desktop services cover all your requirements quickly without any hidden charges.